Support
Help
Short answers to the questions we hear most.
How long does delivery take?
Two working days. Orders placed before 2 pm on a working day leave our warehouse the same day.
How much is shipping?
Shipping is free on every order, with no minimum.
Can I track my order?
Yes. We email you a tracking link as soon as your order ships.
Can I return a product?
Yes, within 30 days of delivery, for any reason. We send you a free return label and refund the full price.
What does the warranty cover?
Faults in materials and in the way the product was made, for two years. If it fails, we repair or replace it.
Why can I not see the 3D products?
The 3D views need a modern browser with WebGL. If your device is set to reduce motion, or 3D is not available, the store shows still images instead. Everything else works the same.
Can I turn the products around?
Yes. On a product page, drag the product with your mouse or finger, or use the left and right arrow keys.
How do I reach support?
Use the form on the Contact page. A person answers within a few hours on working days.